IT support
for healthcare & medical practices
Helping your practice run smoothly
Focus on your patients, not IT problems
We understand that running a practice is a lot of work. New patients, surgeries, staffing, calendars – you name it… the last thing you need is an unexpected technical hiccup to put your practice to a grinding halt. That’s where we come in!
We’re Initial Tech. We’re a Sydney-based IT support team and we love helping healthcare and medical practices with their IT systems, so they focus on what they do best … caring for their patients!
What sets us apart from the rest, is that we’re great to work with. We’re reliable and punctual, and we love solving a problem.
How we can help
New practice setup
We can help with everything from Websites, email, computers, HICAP, Practice Management Software and more
Supporting existing practices
Need reliable IT support? We have worked across many sectors including General Practice, Specialist Clinics, Pharmacy, Physiotherapy, and more
Online Presence and Marketing
Having a professional Website, strong branding quality printed material can go a long way in building confidence and rapport with your patients.
Our practice-specific IT services
Practice Management Software
At the core of your practice is your practice management software. We have worked with Genie, Halaxy, Clinic to Cloud and more
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Business Administration
Office 365, email, MYOB, OneDrive. We can set you up with the tools you need to run your practice. Our experience can help you use what is actually useful, allowing you to simplify and streamline your tasks.
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Online Presence and Marketing
Websites, Social Media, SEO, Branding, Signage, Marketing material. How your patients perceive and reach you has a big impact on appointments and visitation. Our partner design studio will help you practice look it’s best!
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Computer Systems and Equipment
We can source and install PCs, Laptops, Printers, Phones, Digital Signage and more
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Surgery Technology
We can provide Patient Facing LCD screens and assist in connecting your medical imaging and diagnosis equipment to your network/computers
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Support and Troubleshooting
You have a current system that is not working how it should. Is your providor not giving you the support you need? Would you like a new set of eyes to look over things and solve problems with minimal fuss. We can help.
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Signage, interior design advice and way-finding
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Logos, branding and brand guidelines
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Website design
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“We were opening a new clinic and needed a complete IT solution with support. Initial Tech were able to provide a fully-managed solution. We pay a flat monthly fee, our equipment is periodically upgraded and we have excellent support!”
